unreasonable ppl.
why do i always meet the most unreasonable ppl. weeks ago, it was banana skin man (refer to an earlier blog). monday, i faced another one. one that somewhat contributed to my first headache in ages.
for all that don't know yet, im working for a company that delivers enrichment courses at schools. and this woman i met is one of the part time trainer we engage.
the first sign of things to come is my phone conversation with her, to see if she can help us with this particular program. she bargained for a good salary and my boss said ok (since she did an okay job for us in the past). she missed the complusory briefing which is to inform the trainers of the content. but fair enough, it was given to her on very short notice. so we ask her to go to the sch an hr before the session so that we can brief her. she said ok.
turned out, she decided to appear only 10mins before the program starts. and my colleague had to squeeze 1 hr of briefing in 10mins. she did a horrible job. she failed to control the class. she failed to give proper instructions to the kids. she failed to carry out the activities correctly. she failed to teach the kids the right thing (she kept saying 'nursery rhythm' when it is obviously 'nursery rhyme'! and i thought i am the one with poor english). i could see the students' puzzled look everytime she said that when 'rhyme' appears on the powerpoint. worse thing is the HOD for english was sitting in.
so after the session, i decided to give her my comments abt how it went. i started by making an attempt to differentiate rhyme and rhythm to her, to which after 1 min she still dont know what im talking abt. i mention that all the activities were done incorrectly. and i kept reminding her that it was because she came late and missed the briefing.
that was when she blew up and said something like "i have already apologise for coming late (by which i think she wasnt sorry at all) so why are you harping at the fact that i was late?!" in my mind, i was like, everything went wrong because YOU WERE LATE. what else can i say. at this point, my tone got a little harsh. but she insist that i lost my temper (ho ho ho.. if i lost my temper... it will be 10 times worse than what she went thru). she also say that i was unreasonable for not listening to her "reason" for being late. i said "fine, so why were you late." her reason was that she waited for the wrong bus, and upon boarding the bus, the driver told her she has to take another bus.
ya right.. some reason indeed. if she was suppose to be at the sch at 1230, why is she only at the bus interchange at 1245? dont tell me she also took the wrong mrt. want to be paid highly yet cant be bothered to figure out how to get to the destination.
anyway. she said i shld probably wait for my colleague to debrief her instead since i lost my temper. i said fine.
fast forward a bit. so later that day, i got back to my office, and my supervisor asked me into a room and showed me the sms this woman sent him. the gist of it is that she said i was being very negative, and i lost my temper. she thinks she cannot work with me and hence would like to pull out of the program. (that was 5pm that day, and she was suppose to conduct another class next day at 130pm) she's really full of it. if she really cannot work with me, im sure my boss can reassign us, but no... she wants to pull out and be an irresponsible adult. well, by then, my boss heard what my colleague and i had to say abt her and he was planning to sack her too.
being late due to uncontrollable circumstances are fine. not finding out how to get to the destination and hence became late is not fine.
so Ann Lee, if you want a good paying job. start by learning the difference between rhyme and rhythm and then learn to be on time.
(well.. i honestly think that she is so upset is because she had to receive criticism from a younger person)
for all that don't know yet, im working for a company that delivers enrichment courses at schools. and this woman i met is one of the part time trainer we engage.
the first sign of things to come is my phone conversation with her, to see if she can help us with this particular program. she bargained for a good salary and my boss said ok (since she did an okay job for us in the past). she missed the complusory briefing which is to inform the trainers of the content. but fair enough, it was given to her on very short notice. so we ask her to go to the sch an hr before the session so that we can brief her. she said ok.
turned out, she decided to appear only 10mins before the program starts. and my colleague had to squeeze 1 hr of briefing in 10mins. she did a horrible job. she failed to control the class. she failed to give proper instructions to the kids. she failed to carry out the activities correctly. she failed to teach the kids the right thing (she kept saying 'nursery rhythm' when it is obviously 'nursery rhyme'! and i thought i am the one with poor english). i could see the students' puzzled look everytime she said that when 'rhyme' appears on the powerpoint. worse thing is the HOD for english was sitting in.
so after the session, i decided to give her my comments abt how it went. i started by making an attempt to differentiate rhyme and rhythm to her, to which after 1 min she still dont know what im talking abt. i mention that all the activities were done incorrectly. and i kept reminding her that it was because she came late and missed the briefing.
that was when she blew up and said something like "i have already apologise for coming late (by which i think she wasnt sorry at all) so why are you harping at the fact that i was late?!" in my mind, i was like, everything went wrong because YOU WERE LATE. what else can i say. at this point, my tone got a little harsh. but she insist that i lost my temper (ho ho ho.. if i lost my temper... it will be 10 times worse than what she went thru). she also say that i was unreasonable for not listening to her "reason" for being late. i said "fine, so why were you late." her reason was that she waited for the wrong bus, and upon boarding the bus, the driver told her she has to take another bus.
ya right.. some reason indeed. if she was suppose to be at the sch at 1230, why is she only at the bus interchange at 1245? dont tell me she also took the wrong mrt. want to be paid highly yet cant be bothered to figure out how to get to the destination.
anyway. she said i shld probably wait for my colleague to debrief her instead since i lost my temper. i said fine.
fast forward a bit. so later that day, i got back to my office, and my supervisor asked me into a room and showed me the sms this woman sent him. the gist of it is that she said i was being very negative, and i lost my temper. she thinks she cannot work with me and hence would like to pull out of the program. (that was 5pm that day, and she was suppose to conduct another class next day at 130pm) she's really full of it. if she really cannot work with me, im sure my boss can reassign us, but no... she wants to pull out and be an irresponsible adult. well, by then, my boss heard what my colleague and i had to say abt her and he was planning to sack her too.
being late due to uncontrollable circumstances are fine. not finding out how to get to the destination and hence became late is not fine.
so Ann Lee, if you want a good paying job. start by learning the difference between rhyme and rhythm and then learn to be on time.
(well.. i honestly think that she is so upset is because she had to receive criticism from a younger person)
